Thank you for shopping at Loire Valley. We are committed to delivering your order accurately, in good condition, and always on time. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your purchases.
1. Shipping Destinations
We currently ship to addresses within [List of Countries]. If your country is not listed, please contact us at support@loirevalley.com to inquire about potential shipping options.
2. Shipping Methods & Delivery Times
We offer the following shipping methods:
Please note that delivery times are estimates and may vary depending on the destination, weather conditions, and other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier.
3. Order Processing Time
Orders are typically processed within [Number] to [Number] business days. Processing time includes order verification, quality check, and packaging. Please note that processing times may be longer during peak seasons and holidays.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions from time to time. Please check our website or subscribe to our newsletter for updates on these promotions.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Shipping Address
Please ensure that you provide an accurate and complete shipping address at checkout. We are not responsible for orders that are delivered to an incorrect or incomplete address provided by the customer.
If you need to change your shipping address after placing an order, please contact us immediately at support@loirevalley.com. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change if the order has already been shipped.
7. Customs, Duties, and Taxes
For international orders, you may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Loire Valley is not responsible for any customs delays or additional charges incurred.
Please check with your local customs office for more information on customs duties, taxes, and fees.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at support@loirevalley.com. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
Please retain all packaging materials and damaged items in case the carrier needs to inspect them.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
